Service Part Warranty: Ford Motor Company now REQUIRES a copy of supporting documentation when submitting a new repair order for a Service Part Warranty (SPW) claim. Supporting documentation must be sent with the repair order to prevent delays in payment of warranty dollars. Over-The-Counter (OTC): Supporting documentation must state the failure of the service part […]
Hot Topics – June 2016
Approval Codes in One Warranty Solution (OWS) Approval codes are very important in OWS. For the claim to be paid the first time, it is very important that the 6-digit RO number, the Line number, Open Date, Mileage and dollar amount are correct. One Warranty Solution (OWS) Complaints The OWS system is slow, sometimes inaccurate, […]
Summers Dealer Services Launches New Website
Summers Dealer Services announced the launch of its new, updated website at www.summersdealerservices.com. The site features streamlined information about the warranty processing company, as well as contact information for the company. “The new www.summersdealerservices.com is a great way for client, future clients and the community to see what Summers Dealer Services.” said Brad Summers, Owner. “The […]