Ford warranty processing can be a complicated and, at times, frustrating experience. Learning the ins and outs of how to get the most warranty dollars available while staying compliant with Ford’s warranty requirements takes time, the staff training time can be lengthy and exhaustive. An audit by Ford on warranty claims can be especially frightening.
Let Summers Dealer Services (SDS) take warranty claim processing off your shoulders. Having SDS handle your claims will increase your returns in time, reduce overhead and raise your bottom line in previously missed repair claims.
Since 1985 Summers Dealer Services has been helping dealers find the most money in repair claims while maintaining compliance with Ford’s warranty requirements in a quick, efficient, and affordable manner.
The things that set us apart from other warranty companies, is that all the other warranty companies have different levels of service. At Summers Dealer Services our level of service is always the highest level of service to every dealer. This level of service includes, DMS closing, Labor Time Coding, Accounting Adjustments & Audit Liability Reports.
From the moment you place your first call to Summers Dealer Services, you will be greeted by a courteous and professional staff that places your needs first. Summer’s Dealer Services employs experienced staff of warranty processors and data entry specialists with over sixty plus combined years’ experience. We pride ourselves on having a thorough understanding of the entire Ford warranty process from the moment a customer first enters your dealership to the moment the warranty repair order receives final full payment from Ford. Our staff stays updated on all daily updates, policy changes and proper claim submission procedures from Ford Motor Company. Not a small task. We also aid with warranty counseling process (audits).
Our goal is to maximize the dollars that you collect on each and every repair order while, at the same time, keeping within the guidelines that Ford has created. We keep your best interests in mind, both financially and ethically.
We are more than happy to assist you with any warranty related questions that you may have, whether you are a current Summers Dealer Services client or not.