Gateway Motors has been a customer of Summers Dealer Services for ten plus years. We have had a great working relationship from about 800 miles east. The company has always been about the warranty dollars due to the dealership. Treated us as if we were there only customer and no others. The follow up of claims that need a little extra attention emailed to the service manager every week. Great company, great people, and looking forward to another 20 plus years.
Thank You
Martin Dole
Gateway Motors
I just want to say since working with Summers Dealer Services over 20 years ago I can sleep much better knowing I have a pro submitting our warranty claims. Any time I contact the office for assistance they point me in the right direction so our dealership gets paid properly. They keep aware of the changes in policy that effects the payment of our claims. You will not go wrong using SDS they are number one in my book. Feel free to contact me at any time!
Mick Anderson,
General Manager
Anderson Ford
937-592-6010
Summers Dealer Services has been processing our Ford warranty claims since 2009, and we have had great service from them since then. The turnaround time and accuracy of the claim processing is exceptional! Anytime I send over a warranty schedule for status updates I receive a detailed reply back within 24 hours, and if I have a question I receive a reply within a couple hours.
The people at Summers Dealer Services are professional, knowledgeable and a pleasure to work with!
Chris Horning
Office Manager
Tubbs Brothers Inc
Sandusky, MI 48471
I’ve worked with Brad Summers and his company for over two decades. He and his entire staff are exceptionally professional. They are courteous, competent and detail oriented with their approach to the entire warranty process. Claims are processed in a timely fashion and any questions or concerns are answered promptly by their knowledgeable staff. I can’t say enough good things about Summers Dealer Services and the way they do business.
Thanks,
Justin Holtkamp
Fixed Operations Director
Sam Galloway Ford/Lincoln