Transportation Assistance Program and CLP have been rolled into 1 budget. More information on this change from Brad Summers at Summers Dealer Services.
10849 – (IPC) 13 DIGIT. 15604 – (BCM) 13 DIGIT. 7B546 – 13 DIGIT Clutch Replacement dated 8/16/16 and after. 3504 – Steering Gear 13 DIGIT 14D212 – (APIM) Z code 5 DIGIT. 2C065, 2C219 – 13 DIGIT ABS (HCU) module replacement. A Repair Validation Code (RVC) will be generated by the technician at the […]
Repair orders dated on or after 8-16-2016 will be required to follow the new time amounts and require a RVC code. Notice: There is no longer a cleaning procedure or replacement after attempting to clean the clutch assembly. Note this applies to 14M01 and TSB 16-0109. When replacing the clutch, the technician will now be […]
A Cost Cap refers to the entire process of completing an estimate for the repair, versus replacement of a Powertrain assembly (engine/transmission). A Cost Cap repair estimate must include all of the parts necessary to repair an engine or transmission. Technician comments MUST support all of the parts selected on the cost cap estimate. In […]
Service Part Warranty: Ford Motor Company now REQUIRES a copy of supporting documentation when submitting a new repair order for a Service Part Warranty (SPW) claim. Supporting documentation must be sent with the repair order to prevent delays in payment of warranty dollars. Over-The-Counter (OTC): Supporting documentation must state the failure of the service part […]
Approval Codes in One Warranty Solution (OWS) Approval codes are very important in OWS. For the claim to be paid the first time, it is very important that the 6-digit RO number, the Line number, Open Date, Mileage and dollar amount are correct. One Warranty Solution (OWS) Complaints The OWS system is slow, sometimes inaccurate, […]
Summers Dealer Services announced the launch of its new, updated website at www.summersdealerservices.com. The site features streamlined information about the warranty processing company, as well as contact information for the company. “The new www.summersdealerservices.com is a great way for client, future clients and the community to see what Summers Dealer Services.” said Brad Summers, Owner. “The […]