Ford is now requiring Pre & Post Alignment Data to be submitted and attached with the claim for all Warranty Alignment Claims under 3 months in service. EFC05660
Vehicle alignment measurements MUST to be taken before and after alignment. Adjustments MUST be attached to the Repair Orders. This change will be in effect June 1, 2017.
MUST include written BEFORE and AFTER measurements for the following:
- LF & RF Toe
- LF & RF Camber
- LF & RF Caster
- LR & RR Toe
- LR & RR Camber
Also a legible scanned image or photos of the alignment machine measurements are acceptable. Must include before and after readings for adjustments.
Wheel alignment is reimbursable one time only during the first 12months/12,000 miles. Chassis cabs or conversions vehicles are not reimbursable for Alignments and wheel adjustments.
Wheel alignment beyond 12 months/12,000 miles are reimbursable under the New Vehicle Warranty Coverage ONLY if the misalignment is caused by a defect in factory material or workmanship of a part replacement and is allowed by the Service Labor Time Standards Manual.