A Cost Cap refers to the entire process of completing an estimate for the repair, versus replacement of a Powertrain assembly (engine/transmission). A Cost Cap repair estimate must include all of the parts necessary to repair an engine or transmission. Technician comments MUST support all of the parts selected on the cost cap estimate. In […]
Important! Information for OWS Payment System Changes
Service Part Warranty: Ford Motor Company now REQUIRES a copy of supporting documentation when submitting a new repair order for a Service Part Warranty (SPW) claim. Supporting documentation must be sent with the repair order to prevent delays in payment of warranty dollars. Over-The-Counter (OTC): Supporting documentation must state the failure of the service part […]
Summers Dealer Services Launches New Website
Summers Dealer Services announced the launch of its new, updated website at www.summersdealerservices.com. The site features streamlined information about the warranty processing company, as well as contact information for the company. “The new www.summersdealerservices.com is a great way for client, future clients and the community to see what Summers Dealer Services.” said Brad Summers, Owner. “The […]